Optum is Extending Video Chat and Telephonic Service for Members Covered Under the Railroad Employees National Health and Welfare Plan
Until May 31, 2020 (unless extended by Optum), members can access mental health and substance use care from your provider through digital or telephonic means. In other words, instead of physical office visits, mental health and substance abuse care provider services may be received via online video or chat (including video capabilities on your phone)